Zero Tolerance Policy
SMD Audio has a Zero Tolerance Policy to ensure all staff a treated with dignity and respect.
This means that aggressive or violent behavior towards our staff or any member of the public within our workplace will not be tolerated under any circumstances.
This includes any behavior that is intended to harm, intimidate, or harass others, whether in person or over the telephone and in e-mails.
Vendors, Dealers, and Customers who engage in such behavior may have their accounts suspended or terminated and may be prohibited from future access to our products and services.
SMD Audio takes this policy seriously and reserves the right to pursue legal action and involve law enforcement if necessary. This policy applies to all employees, customers, vendors, dealers, and visitors.